SMS / Text Consent & Policy

Last updated: [November 4, 2025]

This SMS/Text Consent & Policy describes how Charles Tupper PLLC – West USA Realty | Winslow REALTOR® (“we,” “us,” or “our”) uses text messaging to communicate with clients and prospects. By providing your phone number to us, you consent to receive text messages consistent with this policy.

We use text messaging to improve communication and service quality. Messages may include:

• Appointment confirmations or reminders
   
• Responses to inquiries submitted through our websites or by phone
   
• Property listing updates, showing notices, or price changes (upon request)
   
• Transaction updates (e.g., inspection dates, escrow milestones)
   
• Occasional customer service follow-ups
   

We do not use text messaging for unrelated marketing or solicitation without your consent.

By voluntarily providing your mobile number to us via call, text, form, or website contact, you consent to receive text communications from Charles Tupper PLLC – West USA Realty through our official business numbers:

• (928) 242-2720 (Cell – Verizon One Talk)
   
• (928) FUN-HOME / (928) 386-4663 (Office – Verizon One Talk)
   

You understand that:

• Message frequency will vary depending on your inquiry or transaction status.
   
• Message and data rates may apply per your mobile carrier’s plan.
   
• Consent is not required as a condition of purchasing or obtaining services.
   

You may opt out at any time by replying STOP to any text message you receive from us.
After opting out, you will receive one final message confirming that your request has been processed.

If you wish to resume text communication later, you may text START or contact us directly.

We respect your privacy. Text messages and related data are stored securely and handled according to our Privacy Policy.
We do not share or sell your mobile number to third parties for marketing.

Message logs may be retained for compliance, quality control, or recordkeeping as required by Arizona Department of Real Estate (ADRE) and brokerage standards.

Text messaging is intended for convenience and may not be encrypted. Clients should avoid transmitting sensitive financial or personal details via text.
When sensitive information is required, we will use secure, approved channels such as email, MLS, or document-signing platforms.

Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier’s network and service conditions.

We may update this SMS/Text Policy as needed. The most current version will always be available on our websites. Continued use of our texting services after updates constitutes acceptance of the revised policy.

For assistance or questions regarding this SMS/Text Policy:

Charles Tupper PLLC – West USA Realty | Winslow REALTOR®
West USA Realty – 80 S Main St, Snowflake, AZ 85937
Email: ct@charlestupperrealtor.com
Phone: (928) 242-2720  |  (928) FUN-HOME (386-4663)